APPENDIX TABLE QUESTIONS COUNT PERCENTAGE India 5 1% Mexico, Central America, and the Caribbean 4 1% Other (please specify) 2 0% Eastern and Southern Africa 2 0% Middle East 1 0% North Africa 1 0% West and Central Africa 1 0% Russia 0 0% Total 496 A8 Q8: Please estimate how many employees the organization you work for has worldwide. Don’t know or not sure 6 1% 10 or less 36 7% 11 to 49 40 8% 50 to 249 64 13% 250 to 999 112 23% 1,000 to 9,999 128 26% 10,000 to 19,999 30 6% 20,000 or more 80 16% Total 496 A9 Q9: How much does IT drive your organization’s product and service profitability? Don’t know or not sure 4 1% Not IT-driven at all 4 1% Slightly IT-driven 12 2% Somewhat IT-driven 68 14% Very IT-driven 172 35% Extremely IT-driven 236 48% Total 496 38